Objective:
- Evaluation
- Learning and Improvement
Tools and Metrics:
- Lessons Learned Document
- Surveys and Feedback
- ROI analysis
We are successful when:
We have positive feedback, achieved goals, documented lessons, and improvement plans
Objective:- Requirement Gathering
- Process Understanding
- Risk and Constraint Identification
Tools and Metrics:
- Interviews and Workshops
- Use Cases and User Stories
- Process Models
This is an iterative and collaborative process that will continuously live, change and refine
We are successful when:
We have comprehensive and detailed requirements reflecting user needs
Objective:- Pattern Recognition
- Solution Exploration
- Feasibility Assessment
Tools:
- Root Cause Analysis
- Financial Analysis and Modelling
- Cost-Benefit Analysis
We are successful when:
We have identified viable solutions with clear benefits and impact
Phase 4: Solution Assessment and Validation
Objective:- Solution Validation
- Impact Assessment
Tools:
- Prototyping
- Acceptance Criteria
- Metrics Dashboard
We are successful when:
Our solutions meet the business needs and are accepted by stakeholders
Phase 5: Implementation and Monitoring
Objective:- Implementation
- Performance Monitoring
Tools and Metrics:
- Project Management Tools
- KPIs (Key Performance Indicators)
- Feedback Loops
We are successful when:
Our project has been implemented, is on time, within budget and has positive user adoption
Phase 6: Post-Implementation Review
Objective:
- Clearly articulate the business problem or opportunity
- Establish high-level business goals and objectives that the project aims to achieve
- Identify and analyze stakeholders, mapping their interests, expectations, and influence
Tools and Metrics:
- SWOT analysis
- Stakeholder Maps
- Business Model Canvas
We are successful when:
We have clearly defined the problem/opportuity and stakeholder alignment